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CM/ECF Help Desk Information

 Questions regarding CM/ECF, procedures, systems and technical support

 On website:
• See CM/ECF FAQs for answers to Frequently Asked Questions
• See CM/ECF Administrative Procedures for basic procedures for filing documents electronically
• See the Procedures Manual for detailed instructions for filing documents electronically
• To obtain access to file electronically in CM/ECF, fill out a registration form:

 By email:
• ecf_helpdesk@ganb.uscourts.gov
This email is for CM/ECF Help Desk questions and CM/ECF account updates ONLY. Please do not submit case related comments or questions. For case related questions or information, please contact the Clerk's Office.
• For questions specifically about CM/ECF logins or passwords, please email ecf_helpdesk@ganb.uscourts.gov.
• For questions specifically about PACER logins or passwords, email PACER at pacer@psc.uscourts.gov.

 By telephone:
 • (404) 215-1000

Select option 2 on Main Menu to reach ECF Help Desk for procedural questions or technical support.

• The automated phone system is available 8:00 am – 4:00 pm, Monday through Friday, excluding federal holidays