For questions regarding CM/ECF, procedures, systems and technical support:
| On website: | • See CM/ECF FAQs for answers to Frequently Asked Questions • See CM/ECF Administrative Procedures for basic procedures for filing documents electronically • See the Operations Procedures Manual for detailed instructions for filing documents electronically • To obtain access to file electronically in CM/ECF, fill out a registration form: Instructions for Attorney Filers Registering to E-file Instructions for Non-Attorney Limited Filers Registering to E-file |
| By email: | • ecf_helpdesk@ganb.uscourts.gov This email is for CM/ECF Help Desk questions and CM/ECF account updates ONLY. For case related questions or information, please contact the Clerk's Office. • For questions specifically about CM/ECF logins or passwords, please email ecf_helpdesk@ganb.uscourts.gov. • For questions specifically about PACER logins or passwords, email PACER at pacer@psc.uscourts.gov. |
| By telephone: | • (404) 215-1000 Select option 2 on Main Menu to reach ECF Help Desk for procedural questions or technical support. • The automated phone system is available 8:00 am – 4:00 pm, Monday through Friday, excluding federal holidays |