Frequently Asked Questions

  • How can I search for a word or phrase on a web page?

    Once you select a document to review you can do a word search by clicking on EDIT, then Find and Replace, or Find in Document (or pressing Ctrl+F), and entering the word(s) you wish to locate in the document. For documents in PDF format (viewable using Adobe Acrobat Reader) search by clicking on TOOLS, then FIND (or Ctrl+F), and proceed the same way. Note, however, that if the PDF document is an image file, as opposed to a text file, searching the document is not possible. As the names imply, a text file is one created in the first instance using a word processing, spreadsheet or similar program, while an image file is created by scanning a document using a document scanner or fax machine.

  • How do I get back to the previous page, when after selecting a link, I press the Back button on the browser and nothing happens?

     Unlike most programs, a web browser will open multiple windows. In other words, two or more windows in which the browser appears may be active at the same time. Look at the bottom of the screen on the line with start button. If the Netscape or Explorer logo appears on two different buttons, you have more than one window open. Click on the button that is not active (not highlighted) to open the previous window. If there is only one window open, click on GO menu item at the very top of the screen; a drop down menu will appear from which you can click on the address of the page you wish to return to.