CM/ECF Help Desk Information

 Questions regarding CM/ECF, procedures, systems and technical support

 On website:

• See CM/ECF FAQs for answers to Frequently Asked Questions

• See CM/ECF Administrative Procedures for basic procedures for filing documents electronically

• See the Procedures Manual for detailed instructions for filing documents electronically

• To obtain access to file electronically in CM/ECF, fill out a registration form:

Attorney Registration          Creditor Registration

 By email:

ecf_helpdesk@ganb.uscourts.gov

This email is for CM/ECF Help Desk questions and and CM/ECF account updates ONLY. Please do not submit case related comments or questions. For case related questions or information, please contact the Clerk's Office.

• For questions specifically about CM/ECF logins or passwords, please email registration@ganb.uscourts.gov.

 By telephone:

 • (404) 215-1000
    Select option 2 from Main Menu for ECF Help Desk questions, then
        - Select option 1 for procedural questions, or
        - Select option 2 for technical support

• The automated phone system is available 8:00 am – 4:00 pm, Monday through Friday, excluding federal holidays